As a first time user I would like to have an app cue when I enter the Rate Plan Browser to give be an overview of what the tool is, how it works and where I can find help if I need it while I am using the tool.
Include New York Power Authority (NYPA) and RNY Rate Plans
Currently, only the delivery portion of rate plan data for NYPA customers is to be included in IEDR. To fully support NYPA customers, the NYPA and Recharge New York (RNY) supply portion of their bills should also be made available through IEDR.
Municipal utilities and rural electric cooperatives serve a significant numbers of NYS residents. It would be very helpful to have access to their rate plan data in this same centralized location and to have the data structured and standardized.
As a user access to retail supply rate plans is an important input in my analysis. Access to retail supply rate plans in the same location as the delivery rate plan data would save me time. It would also be helpful to have it in a structured and s...
Provide Retail Supply Rate Plans and provide guidance on availability
As a user it would be helpful to have more details on the type of rate plans that are included in the Rate Plan Browser and Rate Plan Details. If retail supply rate plans are not included it would be heplful if there are plans to include them and ...
Add communication regarding target user for IEDR and Rate Plan Browser
IEDR is intended for "pro" users who are already familiar with the domain/data, not for end user customers. This may be confusing to end user customers who are new to the domain/data. Add communication regarding target user to reduce possible conf...
As a user I need to know if the customer I am accessing data for is tax exempt as it will impact the analysis I do with their bill. There are different levels of tax exempt status based on both state and local taxes.